Refund policy

All sales are final.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You may contact us via email at donnacraigdesigns@gmail.com.

Please include the following information:

1) The name of the item and a description of the issue.

2) The first and last name the order was placed under.

3) If the outer box has visible damage, please include a photo of the box.

Refunds
If a refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.